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travel and holidays ABTA Member D862X
travel and holidays AITO Specialist Travel Agent

• I am so proud of you both and so so grateful for the knowledge, expertise, first-hand experience and first class service that you and your team deliver not only to me but, I am sure, to every client. In these technological days of automated answering machines etc etc it is so rare (and possibly old fashioned but hey, I’m a very very old fashioned kind of gal and PROUD of it) and such a welcome and refreshing experience to find an actual human being, not a robot, at the end of the phone who really knows what they are talking about. I hope you never change.

• Great service – thank you so much.

• I would like to thank all you good folk at Marco Polo for remembering my umpteenth birthday and for the very kind gift of the bottle of bubbly. Pat and I had a very good break in Seville (though it was very hot). All arrangements, transfers etc went according to plan. The hotel, as you probably know, was very quirky, but comfortable and pleasant. No complaints.

• Thank you very much for arranging the most perfect wedding and honeymoon we could have wished for.

• Excellent service – as usual! Peter really appreciated the bubbly and fruit you arranged for his birthday. I did too!

• Thanks Polly! You’re very good at your job!

• You are great! Just keep it up.

• You are fab!

• Thank you Polly for organising yet another wonderful holiday for us. The spa treat was also great.

• I cannot imagine who might have tipped off the hotel to it being my birthday, but we received a free upgrade to a Junior Suite, white roses, sparkling wine and a huge box of two Sacher tortes. I just wanted to say that your gift and help are much valued.

• Just to say thanks, all your recommendations were perfect. The two safari camps I cannot speak too highly of, just fantastic….. we felt more like visiting friends rather than guests.

• Thank you for the trip of a lifetime.

• Excellent trip, well organised, no problems. Would happily use Marco Polo again.

• Have always received great service from yourselves in terms of suggested hotels and being able to sort out flights for our various trips.

• Thank you so much for your help and guidance, especially as I was still in China when the Russian papers arrived. I have mentioned ‘Marco Polo’ to several people and told them of your kindness to me which was all very much appreciated.

• It was a fantastic holiday which was a really good recommendation and met our specification and needs exactly. It is somewhere we had never thought of going to before and we would never have found this on our own.

• I have always been very impressed with the support from all the staff at Marco Polo – keep it up.

• The holiday from start to finish was absolutely fantastic.

• Your service is amazing. Everything went like clockwork – amazing planning. Thank you – until the next time!

• This holiday to Prague was great value for money.

• Brilliant. All perfect. All bits of the jigsaw fell into place perfectly.

• We came back to you for travel advice we could trust, and we weren't disappointed. Thank you!

• Reids (Madeira) was a good solution for us. Polly had an excellent understanding of our needs and responded very well at short notice.

• Polly is very knowledgeable and helpful.

• Thanks again for another well designed and enjoyable break. Well done.

• We will definitely book through Marco Polo again – thank you.

• Fantastic recommendation to Madeira, which we may not have considered otherwise. Hotel was fabulous in every respect – location, garden, tranquillity. Lovely relaxing holiday, just what we needed.

• I couldn’t recommend Marco Polo highly enough, friendly, professional and extremely helpful and efficient. You really listened to what we wanted.

• Very impressed with Marco Polo keeping us informed of developments re political situation in Syria.

• Just to say a big thank you to you for helping to make my BIG birthday such a special occasion. I understand that I have you to thank for the roses, champagne and very delicious cake left in our room on the day.

• You were right about everything as always!

• Exceeded all expectations. Hope to call in soon to say ‘thanks’ in person, but it was just great.

• A big thank you for organising such a fantastic honeymoon for us – it was just amazing from start to finish and far exceeded our expectations. You clearly knew what we wanted even though we didn’t!

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